NCBA Rwanda Overview
With the combined strength, experience and expertise of NIC and CBA, NCBA takes asset finance to the next level. You can now look forward to a streamlined process. It’s simpler, easier and faster
1. Databases Administrator
Academic:
• Bachelor’s Degree in Computer Science, Information Technology or related field.
Professional:
• ITIL, OCA, OCP, OCM, other relevant professional qualifications in IT field would be an added advantage
• Microsoft Certified: SQL Server Database Administration Fundamentals would be an added advantage
Desired work experience:
• Two years’ experience in databases and storage support, and backups on medium to large organizations.
• Working experience in a bank or other financial services organization would be added advantage
2. Customer Experience Officer
Academic Qualifications:
• Bachelor's Degree in social sciences or a business related field
• Professional Qualifications:
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Ideal Job Specifications
• AKIB training, will be an added advantage
• Cashiering and Vault management training is a must.
Work Experience:
• Minimum of 3-4 years working experience in branch operations, with a minimum of 1 year as a custodian.
• Good performance rating in the last two years.
3. Customer Experience Officer
Academic Qualifications:
• Bachelor's Degree in social sciences or a business related field
• Professional Qualifications:
Template 1
Page 4 of 5
Ideal Job Specifications
• AKIB training, will be an added advantage
• Cashiering and Vault management training is a must.
Work Experience:
• Minimum of 3-4 years working experience in branch operations, with a minimum of 1 year as a custodian.
• Good performance rating in the last two years.
4. Relationship Officer
Academic:
Bachelor’s degree from a recognized accredited university.
Professional:
At least 4 years’ experience in an assistant management capacity in a similar sized organisation.
Desired work experience:
Proven track record of consistently achieving a portfolio’s financial growth.
Experience in products, bank operations and customer experience is highly desirable.
Knowledge of the local banking industry, banking products, banking services and banking regulations. Sound working knowledge and understanding of general Commercial Banking regulations and practices.
5. Relationship Officer
Academic:
Bachelor’s degree from a recognized accredited university.
Professional:
At least 4 years’ experience in an assistant management capacity in a similar sized organisation.
Desired work experience:
Proven track record of consistently achieving a portfolio’s financial growth.
Experience in products, bank operations and customer experience is highly desirable.
Knowledge of the local banking industry, banking products, banking services and banking regulations. Sound working knowledge and understanding of general Commercial Banking regulations and practices.
6. Branch Operations Manager
Academic:
• A University degree(Holders of a Business related degree will have added advantage)
• Master’s Degree will be an added advantage
Professional:
• Professional Banking Qualification (AKIB) or Accounting qualifications will have added advantage.
Desired work experience:
• Minimum 4 years’ proven working experience in a Banking environment, with sound exposure to Branch Operations & Processes, 3 of which should be at a management level; 2 within a branch operations role and at least two 2 within customer service role.
• Good understanding of the bank’s systems(T24,Omniflow & NOBS)
• Proven track record of consistently meeting customer expectations and exceeding set targets.
• Excellent Bank product knowledge
• Versatility, flexibility, passion and commitment to quality Customer experience/Service delivery.
7. Branch Operations Manager
Academic:
• A University degree(Holders of a Business related degree will have added advantage)
• Master’s Degree will be an added advantage
Professional:
• Professional Banking Qualification (AKIB) or Accounting qualifications will have added advantage.
Desired work experience:
• Minimum 4 years’ proven working experience in a Banking environment, with sound exposure to Branch Operations & Processes, 3 of which should be at a management level; 2 within a branch operations role and at least two 2 within customer service role.
• Good understanding of the bank’s systems(T24,Omniflow & NOBS)
• Proven track record of consistently meeting customer expectations and exceeding set targets.
• Excellent Bank product knowledge
• Versatility, flexibility, passion and commitment to quality Customer experience/Service delivery.
8. Relationship Officer
Academic:
Bachelor’s degree from a recognized accredited university.
Professional:
At least 4 years’ experience in an assistant management capacity in a similar sized organisation.
Desired work experience:
Proven track record of consistently achieving a portfolio’s financial growth.
Experience in products, bank operations and customer experience is highly desirable.
Knowledge of the local banking industry, banking products, banking services and banking regulations. Sound working knowledge and understanding of general Commercial Banking regulations and practices.
9. Procurement Officer
10. Senior Sales Dealer
Academic:
• University degree or equivalent
Professional:
• ACI Certification
Desired work experience:
• 5 years’ experience in Banking or related financial institution with at least 3 being in a sales or sales support role.
• A sound background and knowledge of banking with particular emphasis on Foreign exchange products and money market products.
• Relevant professional qualification in banking, finance or marketing
11. Branch Manager
Academic:
? Bachelor’s degree in a business-related field
? Master’s Degree will be an added advantage.
Professional:
? Banking training is an added advantage
? Proficiency in computer use including MS Office tools and banking systems
Desired work experience:
? Minimum 5 years’ working experience in a Banking or MFI environment, with sound exposure to Branch Operations, Credit Management and Business development, 2 of which should be at a management role;
? Proven track record of consistently exceeding set targets.
12. Branch Manager
Academic:
? Bachelor’s degree in a business-related field
? Master’s Degree will be an added advantage.
Professional:
? Banking training is an added advantage
? Proficiency in computer use including MS Office tools and banking systems
Desired work experience:
? Minimum 5 years’ working experience in a Banking or MFI environment, with sound exposure to Branch Operations, Credit Management and Business development, 2 of which should be at a management role;
? Proven track record of consistently exceeding set targets.
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