Job Vacancies (2 Positions) at MTN Rwandacell Plc

Job Vacancies (2 Positions)
MTN Rwandacell Plc | Post type: Jobs September 21, 2024 - Deadline 25/09/2024 | NumberOfPosition [2]

MTN Rwandacell Plc Overview

MTN Rwandacell Plc, commonly referred to as MTN Rwanda, is the largest telecommunications company in Rwanda, with an estimated 7 million subscribers, accounting for 62 percent market share, as of 30 July 2023

Mission/ Core Purpose of the Job

Developing and executing strategies and programs aimed at engaging and understanding the youth market, such strategies that align with consumer trends, fostering brand loyalty among younger demographics, and driving business growth through targeted youth-oriented activities. Growing the youth product portfolio and overseeing the Go- To- Market to translate to acquisition, usage and retention of the youth on MTN hence growing Revenue and users.

Key Performance Areas

Develop and implement an annual Youth Segment Marketing Roadmap Plan and Budget that ensures the achievement of MTN Rwanda’s Business Youth plan objectives for the Youth
Analyze the market environment and undertake annual, quarterly, and monthly planning to ensure the effective implementation of the marketing mix (Price, Place, Promotion, Product and Processes).
Create and maintain a dynamic and consistent positioning, image, and presence within the Youth Segment for MTN while conforming to MTN brand guidelines
Identify and understand the consumer decision making process within the Youth
Conceptualization and implementation of an end-to-end communication strategy which includes ATL (TV, print, radio and Digital) and BTL elements (merchandise, collateral, POS, promotions, and events) for the youth segment.

Develop customer value propositions and products for the youth segment including product management, product development lifecycle and actions aimed at increasing users, engagement, usage and revenue among the youth.
Manage MTN Rwanda’s youth products portfolio to optimize revenue and grow the overall profitability of existing product offerings that appeal to the youth.
Through research, ensure that MTN Rwanda has an accurate, superior, and up-to-date understanding of youth consumption and lifestyle which informs the marketing mix decision trends for the youth.
Monitor the local and international environment to identify new products and service opportunities that are relevant to the Youth
Analyze the competitive environment, identify key issues, and advise appropriate marketing responses to mitigate or create MTN’s competitive edge over the competition.
Provide relevant youth market insights to the overall department for strategy development.
Constantly look out for new and upcoming trends within the youth and develop relevant digital products that match their needs and lifestyle.
Continuously develop and propose new initiatives aimed at adding value to the business.
Based on research insights to strengthen the segment performance.
Monitoring and Reporting: track the performance of youth-focused initiatives using key performance indicators (KPIs) and analytics tools
Budget Management: seek opportunities for sponsorships or partnerships to support youth initiatives.

Oversee the launch of new youth products and services in the market.
Manage all reporting requirements for the youth segment related commercial KPIs.
Coordinate all cross functional activities that directly or indirectly impact the segment’s product revenues.
Improve youth segment engagement levels through targeted promotions and activities.
Stakeholder Engagement: Build and maintain relationships with youth influencers, schools, and community organizations to enhance brand visibility and credibility.
Content Creation and Communication: Coordinate with the brand and communications team to ensure brand messaging aligns with youth interests and trends.

Job Requirements (Education, Experience and Competencies)

Education:

Bachelor’s degree in marketing, Business Administration, Consumer Behaviour, or a related field.

Experience:

Minimum of 3 years of experience in marketing or consumer engagement roles, with a focus on youth or similar demographic segments.
Experience in business analytics and market research

How to apply

All interested candidates are requested to apply through the MTN website and submit their updated curriculum vitae with copies of notified academic credentials no later than 24th September 2024. MTN Website portal: https://www.mtn.co.rw/careers/

We strongly encourage applications from women and/or individuals with disabilities.

Note: Should you not hear from us within 14 (fourteen) days from the closing date of this advertisement, you may consider your application unsuccessful, If you encounter any issues when completing the application, reach out to Alozius.Mutamba@mtn.com (+250788319965)

At MTN Rwandacell Plc we are committed to safeguarding your data privacy. For more information visit our website to read our job applicants privacy notice that explains how we collect, use, disclose, and protect your personal data at https://www.mtn.co.rw/privacy-notice-for-job-applicants/

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Positions: Engineer-Field Maintenance

Key Performance Areas

Network operations and maintenance as per site allocation
2G/3G/4G Sites configurations including baseband, ATN, and microwave links commissioning and activation.
Sites Acceptance (New Sites Built, Modernization, and expansion) and follow-up on the snags clearing.
Comprehensive network preventive maintenance schedule, its execution vs other network O&M and report; at least two sites a week. Feedback on PM report to be updated through OPMS.
Radios and microwave faults management and handling
Root causes analysis and prevention measures for network faults raised on sites with consistent feedback to NOC.
Efficiency in spare parts management (car kit)
Coordinate and collaborate with other technical teams regarding planned and unplanned O&M activities, changes, and updates to network and associated configuration documentation.
To keep a clean network by tracking and attending to the alarms related to radios, microwaves, and fiber backbone.
Fiber backbone patrolling and support to identify the cuts whenever they happen in the covered area.
Propose to the line manager the required changes in his region to correct or prevent faults in the network, log the change into the changes management system, implement it, and share the feedback.

To perform any network Operations and maintenance in his area upon request by the line manager.
Closely monitors and directs the work being performed by contractors, establishes tools and procedures to monitor their performance
Closely work with the Optimization team to clear all faults related to network KPIs such as DCH frameTooLate, Sleeping cells, CSSR, etc.…
To be able to interpret the poor site performance for quick troubleshooting and fixing
Coordinate with Towercos such as IHS, and TRES to maintain the network availability at the high level
Provide the daily/weekly and monthly reports to his/her line manager.
Communicate effectively with High-Value Customers, Clients, and third-party/vendors and actively participate in meeting reviews to provide technical feedback on field operations.

Job Requirements (Education, Experience and Competencies)

Bachelor’s degree in computer science, Information Technology, Electrical and Electronic Engineering, or another computer/Telecommunication-related field
3+ Years’ experience in Network Field Operations and Maintenance
Strong knowledge of baseband, microwaves and routers: configuration and troubleshooting. The knowledge of Ericsson and Huawei products constitutes an advantage.
Ready to be deployed in any region from the upcountry.
Driving Licence, Category B.
Self-motivated and disciplined.
Knowledge of IP/VLAN concepts
Physically fit to carry out the network O&M on the field.
Availability 24/7.

How to apply

All interested candidates are requested to apply through the MTN website and submit their updated curriculum vitae with copies of notified academic credentials no later than 25th Sept 2024. MTN Website portal: https://www.mtn.co.rw/careers/

We strongly encourage applications from women and/or individuals with disabilities.