Rwanda Ultimate Golf Course Overview
Rwanda Ultimate Golf Course is a private company created to position Rwanda as the best golfing destination in Africa and one of the greatest in the world. The first project of Rwanda Ultimate Golf Course, to reach this goal, is the Kigali Golf Resort & Villas. The golf course is a real estate masterpiece designed by the worldwide famous Gary Player. The facility will also include a five-star Clubhouse and other amenities.
Title: Massage Therapist
Reports to: Health Club Manager
Job Purpose
Kigali Golf Resort and Vilas’ Health Club is a leading health and fitness facility dedicated to providing a comprehensive range of services and amenities to help our members achieve their fitness goals. With state-of-the-art equipment, expert trainers, and a supportive community, we strive to empower individuals to lead healthier, happier lives.
Position Overview
We are seeking a skilled and experienced Massage Therapist to join our prestigious clubhouse. The ideal candidate will have a deep understanding of various massage techniques, a passion for promoting wellness, and a commitment to providing a luxurious and therapeutic experience for our exclusive members. The role involves offering personalized massage services, maintaining a serene environment, and staying updated with the latest trends and practices in the massage therapy industry.
Key Responsibilities
- Personalized Massage Services:
Tailored Treatments: Conduct thorough consultations with members to understand their needs and preferences, creating customized massage treatment plans.
Techniques: Apply a variety of massage techniques such as Swedish, deep tissue, sports, and reflexology to address specific member concerns.
- Member Interaction:
Exceptional Service: Deliver top-notch massage sessions that provide relaxation and therapeutic benefits, ensuring a luxurious experience for members.
Relationship Building: Develop strong relationships with members, ensuring their comfort and satisfaction, and encouraging repeat visits.
- Superior Service Delivery:
Standards: Uphold the highest standards of service excellence, creating a tranquil and rejuvenating environment.
Maintenance: Ensure the massage rooms are clean, well-organized, and stocked with necessary supplies, maintaining equipment in excellent condition.
- Health and Wellness Education:
Guidance: Educate members on the benefits of regular massage therapy and provide tips for maintaining wellness between sessions.
Holistic Approach: Work with members to integrate massage therapy into their overall wellness routines.
- Creativity and Industry Knowledge:
Stay Updated: Keep abreast of the latest trends, techniques, and industry advancements in massage therapy.
Innovative Services: Introduce new massage services and techniques that align with current trends and member interests.
- Ongoing Improvement:
Professional Development: Participate in continuous training and professional development to enhance skills and knowledge.
Feedback: Regularly seek feedback from members to improve and innovate massage services.
- Team Collaboration:
Comprehensive Care: Work closely with other health club staff, including personal trainers and nutritionists, to provide a holistic wellness experience.
Event Support: Assist in planning and executing wellness-related events, workshops, and programs.
- Administrative Tasks:
Record Keeping: Maintain accurate records of member sessions, progress, and feedback.
Promotion: Contribute to the development of promotional materials and programs to attract and retain members.
Experience and Qualifications.
- Certification: Certified Massage Therapist.
- Experience: At least 3 years of experience as a massage therapist, preferably in a luxury or high-end spa environment.
- Education: A diploma or degree in Massage Therapy or a related field is preferred.
- Knowledge: Comprehensive understanding of anatomy, physiology, and various massage techniques.
- Skills: Excellent communication, interpersonal, and customer service skills.
- Creativity: A creative mindset with a keen interest in the latest wellness trends and innovations.
- Appearance: Professional appearance and demeanor, with a commitment to providing exceptional service.
- Flexibility: Willingness to work varying hours, including weekends and holidays, to accommodate member schedules.
Languages:
- Fluency in Kinyarwanda is required.
- Fluency in English and French will be an asset.
Required documents:
- A detailed CV with 3 contacts of professional referees.
- A one-page cover letter with a motivational statement about the responsibilities and requirements for this position.
- Copies of academic degrees, professional training certificates, and other relevant training certificates
- National ID
How to APPLY
- The deadline for submitting applications is on 20th September 2024 at 14:00 hrs. Kigali time.
- All applicants must submit their zipped documents to hr@rwandagolf.rw with the email "Application for Massage Therapist."
- Only selected candidates for interview will be contacted.
- All unzipped documents will be automatically disqualified.
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Job Description
Title: Health Club Receptionist
Reports to: Health Club Manager
Job Purpose
Kigali Golf Resort and Vilas’ Health Club is a leading health and fitness facility dedicated to providing a comprehensive range of services and amenities to help our members achieve their fitness goals. With state-of-the-art equipment, expert trainers, and a supportive community, we strive to empower individuals to lead healthier, happier lives.
Position Overview
We are seeking a professional and friendly Receptionist to manage the front desk operations of our luxurious Health Club. The ideal candidate will be the first point of contact for our members and guests, ensuring they receive an outstanding and seamless experience. This role requires excellent customer service skills, an ability to handle client inquiries and complaints, and strong organizational abilities. Experience with sales, software usage, and multi-tasking in a fast-paced environment will be advantageous.
Key Responsibilities
- Customer Service Excellence:
Greet and welcome all members and guests with a professional and warm demeanor.
Handle incoming calls, inquiries, and emails, providing accurate information about the Health Club's services, facilities, and programs.
Assist members with bookings, schedule changes, and any special requests.
- Complaint Handling and Resolution:
Address and resolve member and guest complaints promptly, escalating issues to the Health Club Manager when necessary.
Maintain a calm and courteous attitude when managing difficult situations, ensuring a positive resolution and member satisfaction.
- Communication and Interaction:
Effectively communicate club policies, event information, and membership details to members and guests.
Provide members with updates on upcoming programs, promotions, and special offers.
- Administrative and Operational Tasks:
Use the club’s management software (e.g., booking systems, CRM) to track reservations, membership details, and client interactions.
Maintain an organized and clean reception area, ensuring it reflects the club's high standards.
Assist in processing payments, checking membership statuses, and issuing invoices as needed.
Track attendance and daily reports for the Health Club’s operations.
- Sales and Membership Growth:
Promote membership, services, and special packages to prospective clients, highlighting the unique benefits of the Health Club.
Participate in member retention initiatives, offering promotions and discounts to ensure long-term satisfaction and engagement.
Track and follow up on membership renewals.
- Multi-Tasking and Time Management:
Manage a range of administrative duties, such as booking fitness classes, processing service appointments, and coordinating spa bookings.
Work with other team members to ensure smooth daily operations, including supporting the Health Club Manager with clerical tasks.
Experience and Qualifications.
- Experience: At least 2 years of experience in a receptionist or customer service role, preferably in a luxury health club, hospitality, or fitness environment.
- Customer Service Skills: Excellent interpersonal skills with the ability to deliver outstanding service.
- Problem-Solving Abilities: Capable of managing client concerns calmly and professionally.
- Sales Skills: Experience in promoting and upselling services or memberships is an advantage.
- Software Proficiency: Familiarity with CRM systems, booking software, and POS systems.
- Communication Skills: Strong verbal and written communication skills in English, with additional languages being a plus.
- Professionalism: A high level of personal presentation, confidentiality, and professionalism.
- Flexibility: Willingness to work varied shifts, including weekends and holidays.
Languages:
- Fluency in Kinyarwanda is required.
- Fluency in English and French will be an asset.
Required documents:
- A detailed CV with 3 contacts of professional referees.
- A one-page cover letter with a motivational statement about the responsibilities and requirements for this position.
- Copies of academic degrees, professional training certificates, and other relevant training certificates
- National ID
How to APPLY
- The deadline for submitting applications is on 20th September 2024 at 14:00 hrs. Kigali time.
- All applicants must submit their zipped documents to hr@rwandagolf.rw with the email "Application for Health Club "
- Only selected candidates for interview will be contacted.
- All unzipped documents will be automatically disqualified.
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Job Description
Title: Fitness Trainer
Reports to: Health Club Manager
Job Purpose
Kigali Golf Resort and Vilas’ Health Club is a leading health and fitness facility dedicated to providing a comprehensive range of services and amenities to help our members achieve their fitness goals. With state-of-the-art equipment, expert trainers, and a supportive community, we strive to empower individuals to lead healthier, happier lives.
Position Overview
We are looking for an accomplished and dynamic Fitness Trainer to join our elite clubhouse. The ideal candidate will have extensive expertise in fitness training, a strong passion for health and wellness, and the ability to provide a unique fitness experience to our exclusive members. The role requires crafting individualized fitness programs, motivating clients, and upholding the highest standards of service in a luxurious setting. Creativity and a commitment to staying current with the latest industry trends are crucial.
Key Responsibilities
- Tailored Fitness Programs:
Design and implement personalized fitness programs based on each member's goals, fitness levels, and health history.
Perform fitness evaluations to establish members' fitness levels and create appropriate training plans.
- Member Interaction:
Deliver exceptional one-on-one training sessions and group classes, fostering a supportive and inspiring environment.
Cultivate strong relationships with members, understanding their preferences and continuously refining programs to meet their evolving needs.
- Superior Service Delivery:
Maintain the highest standards of service excellence, ensuring a luxurious and enjoyable experience for all members.
Keep the workout environment clean, organized, and safe, ensuring all equipment is well-maintained and in excellent condition.
- Health and Wellness Education:
Instruct members on proper exercise techniques, nutrition, and overall wellness.
Provide expert advice and guidance on maintaining a healthy lifestyle.
- Creativity and Industry Knowledge:
Stay informed about the latest fitness trends, techniques, and industry advancements.
Introduce innovative fitness programs and classes that align with current trends and member interests.
- Ongoing Improvement:
Engage in continuous training and professional development to maintain and enhance skills and knowledge.
Regularly seek feedback from members to improve and innovate training programs.
- Team Collaboration:
- Collaborate with other staff members, including nutritionists, massage therapists, and management, to provide a comprehensive wellness experience.
Assist in planning and executing fitness-related events, workshops, and challenges.
Administrative Tasks:
Keep accurate records of member progress, personal training attendance, and feedback.
Contribute to the creation of promotional materials and programs to attract and retain members.
Experience and Qualifications.
- Certified Personal Trainer
- At least 5 years of experience as a personal trainer, preferably in a luxury or high-end fitness environment.
- A bachelor's degree in Exercise Science, Kinesiology, or a related field is preferred.
- Comprehensive knowledge of anatomy, exercise physiology, and nutrition.
- Excellent communication, motivational, and interpersonal skills.
- A creative mindset with a keen interest in the latest fitness trends and innovations.
- Professional appearance and demeanour, with a commitment to providing exceptional service.
- Flexibility to work varying hours, including weekends and holidays, to accommodate member schedules.
Languages:
- Fluency in Kinyarwanda is required.
- Fluency in English and French will be an asset.
Required documents:
- A detailed CV with 3 contacts of professional referees.
- A one-page cover letter with a motivational statement about the responsibilities and requirements for this position.
- Copies of academic degrees, professional training certificates, and other relevant training certificates
- National ID
How to APPLY
- The deadline for submitting applications is on 20th September 2024 at 14:00 hrs. Kigali time.
- All applicants must submit their zipped documents to hr@rwandagolf.rw with the email "Application for Fitness Trainer."
- Only selected candidates for interview will be contacted.
- All unzipped documents will be automatically disqualified.
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Job Description
Title: Tennis Trainer
Reports to: Health Club Manager
Job Purpose
Kigali Golf Resort and Vilas’ Health Club is a leading health and fitness facility dedicated to providing a comprehensive range of services and amenities to help our members achieve their fitness goals. With state-of-the-art equipment, expert trainers, and a supportive community, we strive to empower individuals to lead healthier, happier lives.
Position Overview
As the Tennis Coach, you must have extensive knowledge in tennis coaching, a passion for the sport, and the ability to provide a premium tennis experience to our members. This role requires creating personalized training plans, motivating players, and maintaining high standards of service. Staying updated with the latest coaching techniques and industry trends is essential.
Key Responsibilities
- Customized Training Plans:
Develop and implement individualized tennis coaching plans based on each member’s skill level, goals, and performance.
Conduct assessments to evaluate players' abilities and progress.
- Member Engagement:
Provide exceptional one-on-one and group coaching sessions, ensuring a supportive and inspiring environment.
Build strong relationships with members, understanding their preferences and continuously adapting coaching methods.
- Service Excellence:
Uphold the highest standards of service excellence, ensuring a luxurious and enjoyable experience for all members.
Maintain clean, organized, and safe tennis courts and equipment.
- Skill Development:
Educate members on proper techniques, strategies, and match play.
Offer expert advice and guidance to help players improve their game.
- Continuous Learning:
Stay updated with the latest tennis coaching techniques and industry trends.
Introduce innovative training methods and drills that align with current trends.
- Collaboration:
Work closely with other staff members, including fitness trainers and management, to provide a comprehensive wellness experience.
Contribute to the planning and execution of tennis-related events, tournaments, and clinics.
- Administrative Duties:
Keep accurate records of member progress and attendance.
Assist in the development of promotional materials and programs to attract and retain members.
Experience and Qualifications
- Certified Tennis Coach certification from a recognized organization
- At least 5 years of experience as a tennis coach, preferably in a luxury or high-end environment.
- Strong knowledge of tennis techniques, strategies, and match play.
- Excellent communication, motivational, and interpersonal skills.
- Creative mindset with a keen interest in the latest coaching trends and innovations.
- Professional appearance and attitude, with a commitment to providing exceptional service.
- Flexibility to work varying hours, including weekends and holidays, to accommodate member schedules.
Languages:
- Fluency in Kinyarwanda is required.
- Fluency in English and French will be an asset.
Required documents:
- A detailed CV with 3 contacts of professional referees.
- A one-page cover letter with a motivational statement about the responsibilities and requirements for this position.
- Copies of academic degrees, professional training certificates, and other relevant training certificates
- National ID
How to APPLY
- The deadline for submitting applications is on 20th September 2024 at 14:00 hrs. Kigali time.
- All applicants must submit their zipped documents to hr@rwandagolf.rw with the email "Application for Tennis Trainer."
- Only selected candidates for interview will be contacted.
- All unzipped documents will be automatically disqualified.
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Job Description
Title: Swimming instructor
Reports to: Health Club Manager
Job Purpose
Kigali Golf Resort and Vilas’ Health Club is a leading health and fitness facility dedicated to providing a comprehensive range of services and amenities to help our members achieve their fitness goals. With state-of-the-art equipment, expert trainers, and a supportive community, we strive to empower individuals to lead healthier, happier lives.
Position Overview
We are seeking a skilled and enthusiastic Swimming Trainer to join our elite clubhouse. The ideal candidate will have extensive experience in swimming instruction, a passion for aquatics, and the ability to provide a superior swimming experience to our members. This role requires designing personalized swimming programs, motivating swimmers, and maintaining the highest standards of service. Staying updated with the latest swimming techniques and industry trends is crucial.
Key Responsibilities
- Personalized Swimming Programs:
Develop and implement tailored swimming programs based on each member’s skill level, goals, and fitness.
Conduct assessments to evaluate swimmers' abilities and progress.
- Member Interaction:
Provide exceptional one-on-one and group swimming lessons, ensuring a supportive and motivating environment.
Cultivate strong relationships with members, understanding their preferences and continuously adapting instruction methods.
- Service Excellence:
Maintain the highest standards of service excellence, ensuring a luxurious and enjoyable experience for all members.
Ensure the pool area is clean, organized, and safe, with all equipment in excellent condition.
- Skill Development:
Educate members on proper swimming techniques, safety protocols, and overall aquatic fitness.
Offer expert advice and guidance to help swimmers improve their skills and achieve their goals.
- Continuous Learning:
Stay updated with the latest swimming techniques and industry advancements.
Introduce innovative training methods and drills that align with current trends.
- Collaboration:
Work closely with other staff members, including fitness trainers and management, to provide a comprehensive wellness experience.
Assist in planning and executing aquatics-related events, workshops, and swim meets.
- Administrative Tasks:
Maintain accurate records of member progress and attendance.
Contribute to the creation of promotional materials and programs to attract and retain members.
Experience and Qualifications.
- Certified Swimming Instructor certification from a recognized organization
- At least 5 years of experience as a swimming trainer, preferably in a luxury or high-end environment.
- Strong knowledge of swimming techniques, safety protocols, and aquatic fitness.
- Excellent communication, motivational, and interpersonal skills.
- Creative mindset with a keen interest in the latest swimming trends and innovations.
- Professional appearance and demeanor, with a commitment to providing exceptional service.
- Flexibility to work varying hours, including weekends and holidays, to accommodate member schedules.
Languages:
- Fluency in Kinyarwanda is required.
- Fluency in English and French will be an asset.
Required documents:
- A detailed CV with 3 contacts of professional referees.
- A one-page cover letter with a motivational statement about the responsibilities and requirements for this position.
- Copies of academic degrees, professional training certificates, and other relevant training certificates
- National ID
How to APPLY
- The deadline for submitting applications is on 20th September 2024 at 14:00 hrs. Kigali time.
- All applicants must submit their zipped documents to hr@rwandagolf.rw with the email "Application for Swimming instructor."
- Only selected candidates for interview will be contacted.
- All unzipped documents will be automatically disqualified.
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