Job responsibilities
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LAN/WAN, Internet installation, configuration, testing, maintain and repair;
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Installations, debugging, maintenance, upgrades, and general support of switches, firewalls, Manage and configure VPNs (IPsec) and routers;
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Administration, Maintenance and troubleshooting of Routers, Switches, Design, deploy and manage wireless router;
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Provide technical specifications of Hardware and Software to be procured and check their quality during delivered period;
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Administer, order and maintain spare parts for Network Systems (Hardware/Software);
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Support NIDA’s user to access Network and Internet Connection;
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Liaise with the rest of the IT team members to meet LAN/WAN objectives;
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Configure, Manage and Maintain LAN/WAN/Internet Security between NIDA and stakeholders;
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Prepare and maintain documentation of network configurations and cabling layouts;
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Deploy all software and hardware upgrades to the networking Unit;
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Hardware/Software configuration and Troubleshooting of NIDA’s Network Unit: Servers, Switches, Routers, Firewalls;
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Rigorously create and maintain documentation for all Design, processes and procedures of Network System;
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Provide end-user support and issue resolution;
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Provide support for online connectivity between NIDA and stakeholders;
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Proactive monitoring of all network devices, services, and servers using a combination of network tools to ensure high availability and NIDA’s Service Level Agreement it has with other institutions;
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Collect and review network utilization data for capacity and planning purposes;
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Analyze and sustain capacity and performance requirements of network;
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Research, evaluate and recommend technologies to support business requirements;
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Maintain logs related to Network’s as well as maintenance and repair records;
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Developing, implementing, testing, and maintaining Network disaster recovery plans;
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Inventory of network equipment;
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Provide Annual inventory report (indicating equipment for refurbishment or disposal);
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Take part in finalizing subcontracting technicians/Company contract;
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Check the service provided quality;
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News and publications updates, adding new functionalities;
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Produce monthly, quarterly and annual reports on activities and status of NIDA LAN/WAN;
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Advise supervisor accordingly.
Qualifications
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Advanced diploma in Computer Science
3 Years of relevant experience
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Advanced diploma in Computer Engineering
3 Years of relevant experience
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Advanced diploma in Information and Communication Technology
3 Years of relevant experience
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Advanced diploma in Electronics and Telecommunication Engineering
3 Years of relevant experience
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Bachelor's Degree in Computer Science
3 Years of relevant experience
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Bachelor's Degree in Computer Engineering
3 Years of relevant experience
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Bachelor's Degree in Information and Communication Technology
3 Years of relevant experience
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Bachelor's Degree in Electronics and Telecommunication Engineering
3 Years of relevant experience
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Master’s Degree in Computer Science
1 Years of relevant experience
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Master’s Degree in Computer Engineering
1 Years of relevant experience
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Master’s Degree in Information and Communication Technology
1 Years of relevant experience
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Bachelor's Degree in Information Management Systems,
3 Years of relevant experience
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Master's Degree in Information Management Systems,
1 Years of relevant experience
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Advanced Diploma in Information Management Systems
3 Years of relevant experience
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Master's Degree in Electronics and Telecommunication Engineering
1 Years of relevant experience
Required competencies and key technical skills
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Resource management skills
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Problem solving skills
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Decision making skills
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Time management skills
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Risk management skills
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Results oriented
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Digital literacy skills
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Knowledge of research and development of ICT policies and strategies
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Experience in configuring, managing and maintaining network equipment
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Analytical skills;
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